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Upgrading Customer Identity: Why It’s Time to Move from Microsoft B2C to Entra External ID

EEID (Entra External ID) isn’t just a new platform, it’s a strategic shift towards sustainable, future-ready identity architecture. It prioritises long-term stability, automation, and seamless integration with Microsoft Entra. For organisations still relying on IEF (Identity Experience Framework), the next 12-18 months are critical for mapping your migration, before B2C’s end of life becomes an operational risk.
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Microsoft September 2025 Updates: Smart, Safe and Seamless AI Adoption for Your Business

Microsoft closed out the September quarter with some of it’s most transformative announcements designed to help organisations unlock new levels of productivity, intelligence, and control.
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Data Privacy in The age of Generative AI: Why Policies Matter

AI’s power to transform work is obvious: faster content, sharper insights, and better automation. Large Language Models (LLMs) such as GPT-5, Gemini and Claude have become everyday tools for millions of professionals, making work easier and more creative. However, this same accessibility hides serious risks, especially for companies that handle customer or business-confidential data. Once sensitive information is entered into a publicly available LLM based application, control is lost.
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Smart and ethical ways Not-for-Profits can use AI in fundraising

Artificial intelligence is everywhere right now, but for many fundraisers it still feels like a vague buzzword, exciting in theory, intimidating in practice. The truth is, AI is already reshaping how not-for-profits connect with supporters. When used responsibly, it can reduce admin, strengthen donor relationships, and make fundraising more sustainable. Here’s how not-for-profits can approach AI in practical, ethical, and donor-centric ways.
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You Paid for Microsoft 365 Copilot. Now Make It Pay You Back

Rolling out Microsoft 365 Copilot is a big move. But here’s the thing: if your people don’t know how to use it, you’re not getting your money’s worth. Research shows up to 70% of tech rollouts flop, not because the tools don’t work, but because no one’s using them properly.
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AI in schools

When used responsibly, AI doesn’t just make schools smarter. It makes them kinder, fairer, and more focused on what really matters: helping every student thrive. In my previous blog, I explored why responsible and ethical AI matters, but I looked at it from a broad perspective. This time, I want to turn our attention to schools, where the risks are significant, but the opportunities are even greater. When used thoughtfully, AI can support learning, reduce administrative burden, and help teachers reclaim time for the human parts of teaching, like mentoring, creativity, and care.
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Important Update: Microsoft to Retire Cognitive Services and Azure ML for Power BI Dataflows by September 15, 2025 

In July 2025, Microsoft announced a significant change that will impact organisations using AI and machine learning within Power BI Dataflows. Cognitive Services and Azure Machine Learning integrations will be fully retired by September 15, 2025. 
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What’s new in Dynamics 365 Finance & Operations (May 2025) 

There is a fresh wave of innovations available in Dynamics 365 Finance & Operations. Version 10.0.44 will be available from next month, June 2025, it’s time to have a look at the suite of enhancements now available to you. 
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Important changes coming soon affecting your Microsoft Dynamic 365 Licensing 

There are some important changes coming to how Dynamics 365 F&O licenses are managed, and it’s something every business needs to be across. Microsoft is introducing a more active approach to license enforcement, with all user licenses needing to be assigned directly through the Microsoft 365 Admin Centre.
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The Importance of Microsoft Security Solutions for Compliance

In today’s digital landscape, where data breaches and regulatory scrutiny are ever-present threats, organisations face an uphill battle in safeguarding sensitive information and maintaining compliance with evolving standards.

Empowering organisations to reach their full potential through the creation and integration of innovative digital solutions.

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