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Cloud technologies have revolutionised modern IT management by introducing unprecedented scalability, flexibility and simplicity.

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A Guide to Conversational UI Best Practices

The era of artificial intelligence well and truly upon us, and it’s opening new doors for businesses of all sizes. Technological advances in the quality and availability of artificial intelligence mean that conversational bots – computer programs that engage in meaningful conversations with users – are a now a viable mainstream solution for streamlining business processes and customer service.

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Transformation by Design: Why Projects Fail (and How to Stop it Happening)

Transformation by Design: Why Projects Fail (and How to Stop it Happening)

The demand for anytime, anywhere connectivity is accelerating as workforces become increasingly mobile and virtual. Yet few enterprises have been able to realise the full potential of unified communications.

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999 Emergency Services – Command Centre Evolution

999 Emergency Services – Command Centre Evolution

Communications are more intense than ever before. From the instant we wake, through our commute and a whole succession of work contexts, we rarely cease interacting with people, media, and digital resources.

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The future of cloud communications in Australia

The future of cloud communications in Australia

Communications are more intense than ever before. From the instant we wake, through our commute and a whole succession of work contexts, we rarely cease interacting with people, media, and digital resources.

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The four productivity challenges that threaten your modern workplace

Australian businesses are increasingly reliant on internet-enabled technologies.

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