What if you could access on-demand IT support whenever you need, all without having to harass your already overwhelmed IT team?
Managed Services is here to help. With organisations’ greater reliance on IT to improve productivity and enhance growth in the current competitive space, support for your business system solutions can give you peace of mind knowing your technology is in trusted hands.
Our Offering
At Antares, our team of experts is dedicated to empowering your organisation through the expansive world of Microsoft Azure Applications. We specialise in unleashing the full potential of the Microsoft 365 and Azure clouds, including Azure Open AI, Azure Fabric Data and AI, Power Platform, and Microsoft Modern Workplace solutions. Our commitment is steadfast: to assist you in achieving operational excellence, fostering innovation, and seamless collaboration, all in alignment with your unique business objectives.
We understand that every organisation is unique, which is why our Managed Services service is tailored to meet your specific needs. Our proactive approach enables us to anticipate and resolve issues before they disrupt your operations.
As a Microsoft Solutions Partner, our team offers unparalleled expertise across the spectrum of Microsoft-certified solutions. With us, you can trust that your technology and infrastructure are in the hands of seasoned professionals.
What’s Included in Our Managed Service?
- Azure Application Management: Leave the end-to-end management of your Azure applications to us. We ensure high availability, scalability, and peak performance, taking a proactive approach to monitor, troubleshoot, and optimise your applications so they run smoothly and efficiently.
- Ongoing Support: Our team provides continuous monitoring and responsive support, ensuring your Azure, Data, AI, and Modern Workplace environments remain stable and reliable. We prioritise support requests based on urgency, quickly restoring operations to minimise productivity disruptions, while keeping you informed throughout the resolution process.
- Data & AI Strategy: Partner with our experts to develop a comprehensive data and AI strategy that maximises the value of your data assets. Leveraging Azure Fabric, we help you unlock key insights, deploy advanced analytics, and tailor AI solutions to drive informed decision-making.
- Modern Workplace Enablement: Our customised training and adoption programs ensure your team makes the most of Microsoft Modern Workplace solutions. We focus on building proficiency and fostering a culture of efficiency, helping your workforce stay productive and engaged.
- Continuous Improvement: We perform regular audits and assessments of your Azure and Modern Workplace environments, identifying areas for improvement and optimisation. Our proactive approach helps you stay ahead with the latest technology advancements.
- Reporting: Get peace of mind with monthly reports on the health and performance of your systems. We provide detailed insights into the support and maintenance delivered, and your dedicated account manager will keep you informed with regular, comprehensive performance updates.
- Advanced Security and Compliance: We prioritise security by implementing advanced measures, threat detection protocols, and stringent compliance controls. Our proactive security management ensures your systems are protected against evolving threats and remain compliant with industry regulations.
Benefits of a Managed Support Service
If your internal IT team is handling all aspects of IT, including system monitoring and maintenance, it may be time to consider a change. Moving away from the traditional break-fix model to a proactive approach can significantly boost your organisation’s productivity and growth. Here’s how managed support services can benefit your business:
- Access to Expertise: With a managed service, you gain access to a team of skilled technical consultants who bring specialised knowledge to your organisation. This helps fill any gaps in your IT capabilities, ensuring you have a full range of expertise at your disposal.
- Free Up Internal Resources: IT teams often operate with limited resources, and new issues can quickly overwhelm them or pull them away from critical tasks. By outsourcing your IT support, you free up your internal team to focus on high-value initiatives that drive your business forward.
- Enhanced Productivity and Modern Work Transformation: Proactive monitoring prevents minor issues from escalating into major problems. This minimises downtime, protecting both your operations and brand reputation. With fewer disruptions, your staff can perform their daily tasks at optimal efficiency.
- Improved Security and Compliance: Industries with strict regulatory requirements, such as finance and healthcare, benefit from managed services that continuously monitor for security updates. Your systems will stay current with the latest software and security patches, ensuring compliance and reducing the risk of breaches.
- Predictable Costs: Unexpected IT breakdowns can be costly and time-consuming. Managed services are billed at a flat monthly rate, allowing you to budget more effectively and avoid surprise expenses.
