Tag: Chatbots

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6 Tips and Tricks for the Best Chatbot Design

Designing a chatbot, particularly with conversational intelligence, takes careful planning. Most of us know all too well the troubles we can have as customers when dealing with a chatbot that has not been properly configured or managed – and the same applies to internal chatbots.

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Chatbots for your business: What are the benefits, and how can they drive you forward?

Chatbots play a critical role in helping businesses to rapidly respond to the needs of both customers and staff. As of 2021, more than $4.5 billion is being invested in chatbot technology.

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How bots improve the student experience

While long-term studies still need to be conducted, early research into bots and student engagement is positive. One study found 89 percent of students thought using bots for practicing tests was a good idea, while 72 percent said bots would help them engage more in course material.

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What does the future of learning look like?

Students’ growing demand for choice and control over their learning experiences will influence the shape of future education models. The next generation of students are not likely to be passive learners of static content, nor will they accept a one-size-fits-all approach.

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