The Problem
When IComm first started working with KordaMentha – an advisory and investment firm – the company was looking to replace an ageing PABX phone system, as well as introduce video and audio conferencing. KordaMentha wanted to make staff more productive by concentrating on three key areas – communication within the business and with clients, real time access to data, and a central repository of information that staff could access at any one time.
The Solution
KordaMentha found that they could achieve these goals by working on the Microsoft platform. Microsoft Lync was first rolled out, and then later upgraded to Skype for Business, proving the solutions’ ability to advance with the company. Microsoft was also chosen due to its ability to offer the right level of security to protect the sensitive data KordaMentha has on file.
Results & Benefits
KordaMentha has embraced and embedded its unified communications solution as a core part of its business and the company has been quick to get staff up and running on Microsoft Teams as well. Clients are also supportive of being able to contact KordaMentha staff wherever they are, whether it be in the office, travelling or working remotely.
The use of video and audio conferencing through Skype for Business had a very quick ROI for KordaMentha, with substantial savings achieved from not having to use an external teleconference facility.
